If you see the error message “Nick Jr. is not part of your subscription package,” here are some things you can try:
- Go to your TV provider's website and use the Forgot Password link to reset your sign-in credentials, then try to sign in to the Nick Jr. App with the new password
- Connect the device you are trying to sign in with to a cellular data hotspot; once you are signed in to the correct account, you may reconnect to your Wi-Fi connection
If your package does not include the Nick Jr. channel, ask your TV provider if it is available for you to add to your subscription package.